Q1: What materials are used in your knee and hip prostheses?
A: We primarily use high-grade medical materials including CoCrMo (Cobalt-Chromium-Molybdenum), Ti6Al4V (Titanium Alloy), and ultra-high-molecular-weight polyethylene (UHMWPE) imported from Germany.
Q2: What are the available payment methods?
A: We accept multiple payment methods including T/T, Western Union, Money Gram, PayPal, and Trade Assurance services.
Q3: How long is the typical delivery time?
A: If the goods are in stock, delivery generally takes about one week. For non-stock items, it takes 15-30 days depending on the order quantity.
Q4: Do your products come with a warranty?
A: Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded from the warranty.
Q5: Can you handle customs clearance for international shipping?
A: Yes. For customers without import experience, we can provide comprehensive services that handle customs and taxes, delivering the products directly to your door.
Q6: What certifications do your medical devices hold?
A: All our orthopedic implants and instruments are manufactured under strict quality control and hold CE and ISO13485 certifications.