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Frequently Asked Questions
How could I get a sample?
Before we received the first order, please afford the sample cost and express fee. We will return the sample cost back to you within your first order.
What is the sample lead time?
Existing items: Within 3 days. For OEM products, it typically requires 2 weeks.
Can you provide branding on the products?
Yes. We can print your Logo on both the products and the packages if you can meet our MOQ.
Is product color customization available?
Yes, the color of products can be customized if you can meet our MOQ.
How do you guarantee product quality?
We implement strict sampling inspection on products before shipment and ensure intact product packaging.
What certifications do your products hold?
Our surgical tools are compliant with international standards including CE, FDA, and ISO13485.