Frequently Asked Questions
What are the available payment methods?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your terms of delivery?
Delivery is available via DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How long is the typical delivery time?
Generally, it takes about one week if the goods are in stock. For non-stock items, it ranges from 15-30 days depending on the order quantity.
Does the product come with a warranty?
Yes, we provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
Are the implants certified for international use?
Yes, our products are CE and ISO13485 certified, meeting international medical standards.
What materials are used in the knee joint prosthesis?
We use high-quality medical-grade materials including CoCrMo for femoral components and UHMWPE/HXLPE for inserts.
Clerivida Medical
