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Frequently Asked Questions
What is your payment method?
We accept T/T, Western Union, Money Gram, and PayPal.
What are your terms of delivery?
Our standard delivery terms include DHL, FEDEX, TNT, UPS, ARAMEX, and EMS.
How about your delivery time?
Generally, it is about one week if the goods are in stock. If the goods are not in stock, it takes 15-30 days depending on the order quantity.
Does your product have a warranty period?
We provide a 1-year warranty. Please note that wearing parts like drill bits and screwdrivers are excluded.
What is the Minimum Order Quantity (MOQ)?
The MOQ for our orthopedic blades and burrs is 1 piece.
Are samples available for testing?
Yes, samples are available to ensure the quality meets your requirements before placing a bulk order.